Frequently Asked Questions
What is a fragrance decant?
A smaller quantity of fragrance transferred from its original bottle into an independent spray vial or atomizer.
Will I receive the designer bottle shown in the product image?
No. Bottle photos identify the fragrance. Your order includes the selected 5 mL or 10 mL decant or the discovery set described in the listing, not the original full-size bottle.
Are the samples supplied by the fragrance brand?
No. The Decant Bureau independently rebottles fragrance; these are not manufacturer-issued samples. We are not affiliated with or endorsed by the brands listed.
Which sizes do you offer?
Our individual fragrance listings feature 5 mL and 10 mL options. Discovery sets contain multiple decants; each listing specifies exactly what is included.
Do you offer affordable fragrances?
Yes. We stock listings for recognizable designer fragrances alongside more affordable fragrance houses, always identified by their actual brands.
What if I don't know which fragrance to choose?
Try our five-question scent finder, browse fresh scents, evening scents or bold scents, or start with a discovery set.
Can I request a fragrance?
Yes. Visit our fragrance request page to suggest products for a future addition. Requests do not guarantee stock.
How does shipping work?
Perfumes containing alcohol may be regulated for transport. We are finalizing eligible carriers, delivery areas and timelines for our decants. Please confirm delivery availability and shipping terms before purchasing if the checkout details are unclear.
What is the returns and refunds policy?
Our full shipping, returns and refund terms are still being finalized. For specific questions before purchasing, contact us using the address below.
How do I contact customer support?
Email supportthedecantbureau@gmail.com or use our contact form.